We want to hear from you!
Thanks for reaching out to us here at Maison Wilde Affairs. We respond as quickly as possible during support hours.
General Support
Email: chichi@maisonwildeaffairs.com
Support hours:
Monday–Friday: 4:30 PM – 8:00 PM ET
Saturday: 9:00 AM – 4:00 PM ET
Typical response time: 24–48 business hours
Digital Template Support (Downloads & Files)
To help us troubleshoot quickly, please include:
- Order number
- Email address used at checkout
- Product name
- A screenshot of the issue (if applicable)
Physical Décor Services
For event inquiries, please include:
- Event date + location
- Type of event
- What you’re interested in (install, rentals, floral décor, signage, etc.)
- Your estimated budget range (optional but helpful)
Collapsible content
What event types do you design?
Weddings, corporate events and galas, and private celebrations (birthdays, showers, baby reveals, anniversaries, milestone events). Every event is custom — no two are designed the same way.
Can I just book one package, or do I have to book everything?
Absolutely book just one. Many couples start with Reception Florals only, or Ceremony Florals only. You only pay for what you need.Do I have to add Personal Flowers? Personal Flowers is an optional add-on. Many couples handle bridal bouquets and boutonnières through a different florist (or DIY) and book us for installations and centerpieces only. Personal Flowers can be added to any Core Package.
What if I just want a few signs?
Browse the a la carte signage menu and pick what you need. Signage can be added to any Core Package. We don’t sell signage as standalone — it pairs with our event design work.
Do you travel outside the DMV?
Yes, with travel fees factored into the proposal. Most of our work is in DC, Maryland, and Virginia. For weddings beyond a 60-minute radius fromUpper Marlboro, we provide a custom travel quote.
How far in advance should I book?
For weddings: 6-9 months ahead for fall/winter, 9-12months for spring. For corporate events: 3-6 months for galas, less for smaller events. For private celebrations: 6-8 weeks minimum is ideal. We take a limited number of full-design clients per season.
Do you offer payment plans?
Yes. All proposals include a three-payment structure: 20% at signing, 40% mid-planning, and 40% balance due before the event.
What’s included in your floral pricing?
Floral materials, mechanics and supplies, design and creative fee, conditioning and processing, production labor, day-of installation, end-of-night breakdown, delivery, and sales tax. Labor and logistics typically represent 20-25% of any floral investment.
Can we see examples of past events?
Absolutely. Reach out and we’ll send relevant work that aligns with your event type, aesthetic, and venue.